Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
$17.93
Description
This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.
The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
This new edition addresses issues that have arisen in recent years. You’ll learn how to:
- Respond when someone initiates aCrucial Conversationwith you
- Identify and address the lag time between identifying a problem and discussing it
- Communicate more effectively across digital mediums
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.
Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you’ll never have to worry about the outcome of a Crucial Conversation again.
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Specification: Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
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Reviews (13)
13 reviews for Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
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Kellie –
This is such a wonderful book if you want to really be able to communicate effectively, whether that be at home with family, at work, at school, etc. The only problem with my purchase is how long I waited to buy it. It literally has helped me through a few difficult discussions already in just a week. I highly recommend this book to any and everyone as it can also help you with difficult conversations down the road.
JGPilati –
If you shorten the lag time, things get better. We learn a lot by speaking to people but learning the approach is quite pivotal and that’s where this book come in. It’s been a great journey of learning for me.
Sassy Vee –
Great read and great examples used to help understand the points they’re trying to make. Very helpful.
Erik P. Lessmann, MD –
Excellent framework for having difficult conversations. Well, laid out arguments. It is clear that these authors are talking from experience not just pie in the sky theory that lot of today’s this type of books put out.
To get the most of this book; write down a checklist of the steps and its key ideas for each step. Print it and keep it near your desk so it is handy.
Kellie –
Such a life changing book! I recommend this book to everyone struggling with communication.
RB Stands –
Excellent book. Having conversations that will probaby evoke emotions have not been easy for me. This book is helping me strategize about the conversation before I launch into it. It’s helping me find a path to a good resolution without anger on my part or the other party.
Robin Lodal –
allows one to process what is being said and make it easier to use in daily practice
Noemi –
Genuine leadership via interpersonal communication.
deepmoon –
🌟 Unlock the power of effective communication with “Crucial Conversations: Tools for Talking When Stakes are High.” In its third edition, this insightful book provides practical tools and strategies for navigating difficult and important conversations with confidence. Get ready to enhance your communication skills and transform challenging dialogues into constructive and meaningful exchanges! 🌟
🌼 Top 5 Takeaways 🌼
1️⃣ Navigate High-Stakes Conversations: “Crucial Conversations” equips readers with the tools and techniques needed to handle high-stakes conversations effectively. Whether it’s discussing sensitive topics, addressing conflicts, or making tough decisions, this book offers invaluable guidance to navigate such crucial moments.
2️⃣ Create a Safe and Open Environment: The book emphasizes the importance of establishing a safe and open environment for productive dialogue. It provides insights on fostering trust, encouraging mutual respect, and ensuring everyone’s voice is heard, setting the stage for meaningful conversations.
3️⃣ Mastering Dialogue Skills: “Crucial Conversations” delves into the essential skills of dialogue, including active listening, expressing opinions effectively, and staying focused amidst emotions. It offers practical techniques to engage in respectful and constructive discussions, even in challenging circumstances.
4️⃣ Overcome Communication Barriers: The book addresses common communication barriers such as defensiveness, misunderstanding, and emotional triggers. It provides strategies for overcoming these barriers and transforming conflicts into opportunities for understanding and resolution.
5️⃣ Practical Application: With real-life examples and case studies, “Crucial Conversations” demonstrates the practical application of its principles. It offers step-by-step frameworks, checklists, and exercises that help readers internalize the tools and apply them in real-world situations.
⭐ Pros ⭐
✅ Practical tools for navigating high-stakes conversations.
✅ Creation of a safe and open communication environment.
✅ Mastery of essential dialogue skills for effective communication.
✅ Overcoming common communication barriers.
✅ Real-life examples and practical application of principles.
⛔ Cons ⛔
❌ Requires practice and commitment to apply the techniques effectively.
❌ Some may find certain concepts or strategies challenging to implement in specific contexts.
🌟 In summary, “Crucial Conversations: Tools for Talking When Stakes are High” is an invaluable resource for enhancing communication skills and successfully navigating challenging conversations. With its practical tools, strategies, and real-life examples, it empowers individuals to engage in meaningful dialogue, address conflicts, and make informed decisions. Master the art of crucial conversations and unlock the power of effective communication with this transformative book! 🌟
kingsley –
Adele read this during COVID and loved it. Turns out we have the same taste. Easy to read and understand. The examples are realistic and the advice works in any setting.
George J. Regas –
Espero conseguir colocar em prática o conteúdo do livro. Ótimo material.
Bee –
Excellent content. I’m using this book for trainings at work and my team is really appreciating the content. Also very applicable to family relationships, conversations with your significant other, and more. It’s applicable to almost anyone who wants to be able to actually talk about things that matter but doesn’t know how to go about those hard topics.
TSol –
Everyone should read it!